Cancellation & Booking Policies

At Warrior Jules, I aim to hold a welcoming, respectful space for everyone. These policies are in place to support fairness for all students and to honour the time, energy, and preparation that goes into each class, event, and offering.

I kindly ask that you read these carefully before booking and reach out as soon as possible if you are unable to attend. Early communication is always appreciated and helps keep the community flowing smoothly.

Cancellation Request
Transfer Request

Single Class Cancellations

  • More than 24 hours’ notice
    You may request either:

    • A refund, minus a 10% administrative fee and any booking fees (if applicable), or

    • A transfer to another class (subject to availability).

  • Less than 24 hours’ notice
    Refunds or transfers cannot be offered.

5-Class Pass Cancellations

  • More than 24 hours’ notice
    Your class may be transferred to Restful Yoga, Gentle Yoga, Yoga at Sutterton, or Flow & Glow, subject to space availability.

  • Less than 24 hours’ notice
    The class will be counted as used and no refunds can be offered.

  • Pass validity

    • Valid for 8 weeks from the date of purchase

    • Non-transferable and non-refundable

    • Please ensure you can commit to attending all 5 classes within this time frame

    • A limited number of 5-class passes are available per class

4-Class Block Cancellations

  • Individual classes within a block
    No refunds or class transfers are available for missed sessions.

  • More than 24 hours’ notice before the block start date
    You may request:

    • A refund, minus a 10% administrative fee and any booking fees (if applicable), or

    • A transfer to another class (subject to availability).

  • Less than 24 hours’ notice before the block start date
    Refunds or transfers cannot be offered.

  • Please note: a limited number of 4-class blocks are available for Flow & Glow Yoga.

Workshops, Special Events & Courses

  • More than 72 hours’ notice
    You may request:

    • A refund, minus a 10% administrative fee and any booking fees (if applicable), or

    • A transfer to another suitable session (subject to availability).

  • Less than 72 hours’ notice
    Refunds or transfers cannot be offered.

Private Tuition Cancellations

  • More than 72 hours’ notice
    Refund available minus a 10% administrative fee and any booking fees (if applicable), or session transfer.

  • Between 12 and 72 hours’ notice
    Refund available minus a 25% administrative fee and any booking fees (if applicable), or session transfer.

  • Less than 12 hours’ notice
    The session will be considered used and is non-refundable.

Additional Considerations

I understand that life can be unpredictable. If something unexpected arises, please don’t hesitate to contact me — I will always aim to meet you with kindness and openness where possible.

Depending on circumstances, options may include:

  • Transferring your booking to a friend or family member (where appropriate)

  • Deferring your booking to another class or session

  • If I am able to fill your place, I may offer a refund minus the applicable administrative and booking fees

Important Notes (UK Consumer Rights)

  • In line with UK law, if you book online or at a distance, you have a 14-day cooling-off period, unless the class, course, or event takes place within that time and you have agreed for the service to begin.

  • If I need to cancel a class, event, or session, you will be offered a full refund or transfer.

    Reviewed: 03 January 2026